Navigating Through Difficult Conversations
Having that crucial conversation during difficult situations always seem to be troublesome. We may sometimes tend to become argumentative, emotional, passively aggressive, or just avoid getting to the heart of the matter. Why do we have such difficulties? This interactive workshop is designed to provide insights to help you navigate through challenging conflict moments in your organization.
To navigate these difficult conversations, this two-hour workshop focuses on:
- Developing a sense of trust as a foundation to have a safe and collaborative discussion
- Understanding that others probably have a different perceptual filter than self
- Adjusting our approach on how to relate with others who may have a different perceptual filter.